B. J. Terroni Company, Inc.
3190 Tucker Road
Bensalem, PA 19020
Tel: 215 639-3600
Fax: 215 639-3710

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B.J. Terroni Company, Inc. is committed to providing you with the best in customer service. At times it may be necessary to request that a product purchased from us be returned. Please follow the links and guidelines below to help you through that process.

Return Requests

Defective Only
  • Complete this Defective Requests online form, enter the code at the bottom and submit.
  • After submitting your request, you will receive an "approved to return" WRGA (Web Return Goods Authorization) to the email address you provided on the form.
  • If we have any questions regarding your request we will contact you through the email address provided, unless otherwise noted.
  • Return the material to B.J. Terroni Company, along with a copy of the WRGA form you have received, for credit processing.
New / Unused
  • Download and complete the New/Unused Request form.
  • Email the completed form to Returns@BJTerroni.com.
  • Once your request has been processed, we will contact you via fax or email with instructions to complete the return process.

Manufacturer Billed Returns

Lochinvar Billed - Lochinvar Whole Product Return Authorization Form

Return Policy
If you have any questions regarding this process, feel free to email Returns@bjterroni.com.

B. J. Terroni Company, Inc. 3190 Tucker Road Bensalem, PA 19020T: (215) 639-3600F: (215) 639-3710 support@bjterroni.comPrivacy Policy
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